The DG Customer First Survey is a customer satisfaction survey, operated by Dollar General, which allows the company’s customers to voice their opinion on the experience of shopping in a Dollar General store. As a reward for their participation, customers are then automatically entered into a sweepstake, with a possible $1,000 cash prize.
Dollar General use the information gained from customers through the survey to inform their training efforts and improve both the customer service and overall customer experience they provide. The opportunity to win a cash prize serves as an incentive for customers to participate in this process.
DGCustomerFirst Survey Prices.
The average price for completing the survey and winning the sweepstakes is 100$.
400 x 100$ prices will be given out in each period, for a total of 40000$ in price money.
Occasionally, the company runs a 1000$ price promotionional sweepstakes. This will be shown on your receipt.
How to Complete the DGCustomerFirst Survey.
To participate in the survey, you must first make a purchase at a Dollar General store and keep hold of your receipt. Then, go to www.DGCustomerFirst.com and enter the following details from your receipt:
- Time of Purchase – Found above the bar code, next to the date
- Store Number – Found to the right of the time
- 15-Digit Survey Code – Found at the bottom of the receipt
After entering the required information printed on your receipt, click on ‘Start’ to commence the survey, and then work your way through the various questions. You can also click on the link labelled ‘Español’, which is found underneath the ‘Start’ button, to take the survey in Spanish instead of English.
The questions will all be based on the customer experience you encountered during your visit. Most of these questions will be simple multiple choice questions, where you will rate an aspect of the experience on a scale. However, at times, you may be asked to input more detailed thoughts or opinions.
Once the survey has been completed, you will be asked to enter some basic contact information, including an email address and phone number. These need to be valid. After entering the requested information, you will be automatically entered into a sweepstake, with a chance of winning the $1,000 prize.
Enter the DGCustomerFirst Competion via Mail-In.
You can actually enter the spweepstakes for free, without even making a purchase, by entering by postal mail. No receipt is needed.
To Enter By Mail: All entries must be written by hand.
- Handwrite your full name, email, address (no PO Box allowed), phone and birthdate on a 3.5X5″ card
- Then, mail the card to:Dollar General Survey Sweepstakes
PO Box 251328 West Bloomfield MI, 48325
You will then be entered in the competion without making a purchase.
The DGCustomerFirst Survey Code.
The 15-digit DGCustomerFirst code must be entered in its entirety in the 4 boxes supplied. 4 digits in each of the first 3 boxes and the last 3 digits in the last box.
The code can be found at the bottom of your receipt.
The Time and Store Number can be found at the very top of your receipt.
DGCustomerFirst com Survey Terms and Conditions.
At the beginning of the survey, it is essential to enter the time, store number and survey code carefully and correctly. Most of the other common problems that customers encounter when attempting to participate in the survey, or enter the prize draw, can be understood by reading the terms and conditions of the promotion.
Customers are only allowed to enter the sweepstake once during each entry period, with 40 entry periods per year. To be eligible to win the prize, entrants must be legal residents in the United States, or the District of Columbia. Winners will be notified by telephone or email and must provide a valid mailing address within three days.
You must enter the competion within 7 days of your purchase.
Entrants must be at least 18 years of age.
Entrants must be legal residents of one of the 50 US states.
About Dollar General – History and Contact Information.
Founded in 1939, Dollar General Corporation is the parent company of an American chain of discount retail stores, which sell a wide variety of household products. The company has more than 15,000 stores located throughout the United States, and enjoys great popularity, especially in rural parts of the country.
Should you need to get in touch with Dollar General, you can use the following contact information:
Customer Service Telephone Number: 877-463-1553
Online Contact Form: https://www.dollargeneral.com/contact
Mailing Address: Dollar General Corporation, 100 Mission Ridge, Goodlettsville, Tennessee 37072